Privacy & Data Protection Policy
1. Introduction & Legal Compliance
HB.AGENCY (“Company”, “We”, “Us”, “Our”) is committed to the highest standards of data privacy. This policy is designed to comply with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive. By using our services, you acknowledge and agree to the practices described herein.
2. Data Controller & Jurisdiction
The data controller is the Company’s legal entity registered in the European Union. This policy is governed by the laws of the Company’s registered jurisdiction. Any disputes shall be settled exclusively in the competent courts of said jurisdiction.
3. Legal Basis for Data Processing
We process personal data only when:
It is necessary for the performance of a contract (e.g., providing Music Promo or Artist Management).
It is necessary for compliance with a legal obligation.
We have a legitimate interest that does not override your rights (e.g., fraud prevention, network security).
4. Information Collection & Usage
We collect only the minimum data required to provide our services:
Identity Data: Name, business details, social media handles.
Contact Data: Email address, phone number.
Technical Data: IP addresses, browser type, and device information for security and diagnostic purposes.
Usage Data: Information on how you use our website and services to optimize performance.
5. Mandatory Disclosure & Legal Exceptions
We do not sell or lease your data. However, you agree that we may disclose your information under the following “Safe Harbor” conditions:
Legal Process: If compelled by a valid subpoena, court order, or governmental request within the EU or international legal cooperation.
Protection of Rights: To our legal counsel to enforce our Terms of Service or to protect the Company against claims, threats, or illegal activities by users.
6. Advanced Cookie Policy
We use cookies and similar tracking technologies to enhance user experience and secure our platform.
Functional Cookies: Essential for site operation and secure checkout.
Analytical Cookies: For internal traffic evaluation (anonymized).
Opt-out: Users may disable cookies via browser settings, though this may impair service functionality.
7. Absolute Limitation of Liability (Hold Harmless)
While we implement industry-standard security (SSL encryption, restricted access), no digital system is 100% secure.
By using our services, you expressly agree to HOLD HARMLESS and INDEMNIFY HB.AGENCY, its directors, and employees against any loss, damage, or claims arising from a data breach, unauthorized access, or system failure that occurs beyond our reasonable control. Your sole remedy for dissatisfaction with our privacy practices is to cease using our services.
8. Data Retention & Deletion
We retain personal data only as long as necessary for the purposes for which it was collected or to comply with statutory retention periods (e.g., tax laws). Users may request a copy of their data or its deletion via our Compliance Team, provided such request does not conflict with our legal obligations.
9. Security Measures
We employ rigorous technical and organizational measures:
Encryption: 256-bit SSL technology for all data transmissions.
Access Control: Access to personal data is strictly limited to authorized personnel under confidentiality agreements.
Regular Audits: Periodic review of our data collection and storage practices.
10. Protection of Minors
Our services are strictly for individuals aged 18 and over. We do not knowingly collect data from minors. If such data is discovered, it will be purged immediately.
11. Policy Modifications
We reserve the right to update this policy to reflect changes in law or technology. Significant changes will be posted on our website. Continued use of our services constitutes acceptance of the updated terms.
12. Contact for Data Privacy
For all inquiries regarding data protection, access requests, or security concerns:
Email: submit@hb.agency
Subject: [DATA PRIVACY INQUIRY]