Terms of Service
1. Agreement to Terms
By accessing https://hb.agency (“Company”, “We”, “Us”), you agree to be bound by these Terms of Service, all applicable laws and regulations, and the laws of the Company’s registered jurisdiction within the European Union. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Description of Service
HB.AGENCY provides music promotion, artist management frameworks, and communication tools for music creators and curators (the “Service”). You understand and agree that:
The Service is provided “AS-IS” and “AS-AVAILABLE”.
The Service may include administrative communications and updates which are essential to your membership.
We assume no responsibility for the success, placement, or performance of any specific music campaign beyond the professional execution of the promotional activity.
3. Registration Obligations
You represent that you are of legal age to form a binding contract. You agree to: (a) provide accurate Registration Data; (b) if acting on behalf of a company, you warrant that you have the authority to bind said entity; (c) grant us permission to access necessary third-party data (e.g., Spotify API, social media metrics) required for the Service. HB.AGENCY reserves the right to terminate accounts with fraudulent or inaccurate information.
4. Strict No-Refund & Credits Policy
Due to the digital and labor-intensive nature of our promotional services:
No Refunds: We do not offer refunds for paid campaigns under any circumstances. This includes, but is not limited to, tracks not being placed on specific playlists or not receiving specific curator feedback.
Service Intent: You acknowledge that you are paying for professional review and promotional outreach, not for guaranteed placement or specific streaming numbers.
Final Sale: Once a campaign is initiated or credits are purchased, the transaction is final and non-refundable.
5. Success Stories & Testimonials
By using the Service, you grant HB.AGENCY a non-exclusive, royalty-free license to publicly share and promote your success stories, performance metrics (e.g., stream growth, playlist additions), and testimonials for marketing purposes. You may request removal of such content by contacting submit@hb.agency.
6. Indemnification & Hold Harmless
You agree to indemnify, defend, and hold harmless HB.AGENCY and its officers, directors, and employees from and against any claims, damages, or legal fees (including reasonable attorneys’ fees) arising out of:
Content you submit or transmit through the Service.
Your violation of third-party intellectual property rights.
Any breach of these Terms of Service.
7. Limitation of Liability
To the maximum extent permitted by applicable law, HB.AGENCY shall not be liable for any direct, indirect, incidental, or consequential damages, including loss of profits, data, or goodwill, resulting from: (i) the use or inability to use the service; (ii) unauthorized access to your transmissions; (iii) the conduct or content of any third-party curators or influencers on the platform.
8. Modifications to Service
HB.AGENCY reserves the right to modify or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any such modifications, price changes, or suspension of the Service.
9. Termination of Use
We reserve the right, at our sole discretion, to terminate your account and access to the Service for any reason, including but not limited to: (a) breach of these Terms; (b) non-payment of fees; (c) fraudulent or illegal activities; (d) requests by law enforcement.
10. Proprietary Rights
All software, methodologies, brand assets, and content used in connection with the Service are the exclusive property of HB.AGENCY and are protected by international intellectual property laws. Unauthorized reproduction or resale of the Service is strictly prohibited.
11. Third-Party Links & Spotify Disclaimer
HB.AGENCY is not affiliated with Spotify, Meta, or any other third-party platform. We are not responsible for changes made by these platforms that may affect your campaign results. Any dealings with third-party curators found through our Service are solely between you and said party.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Company’s country of registration. Any legal action or proceeding arising under these Terms shall be brought exclusively in the competent courts of the Company’s registered jurisdiction.
13. Contact Information
Questions or concerns regarding these Terms should be directed to:
Email: submit@hb.agency